What is our Shopify Support Services?

House of Cart offers on-going services for our clients after launch or for existing stores. These services include support for any critical issues the website may encounter as well as content, design, and functionality modifications and enhancements. Monthly front and back end review, report of any issues and/or quick fix.

NO LOCK IN CONTRACTS - ALL our plans are month to month

FLEXIBILITY - Change plans at any time

PREPAID MADE SIMPLE - Your plan will automatically renew each month with the option to cancel at any time

• What You Get
• Why You Need This Package
• The Terms

• • 4 hours of support

  • Support for Shopify small tasks, site checks, app updates, back end management, collections, menu and product upload and editing, training as and when you need it

  • 30min Zoom/Live Review for CRO

  • Priority service for your tasks requests

  • Better hourly rate when compared to ad-hoc support requests (save 20%)

• • Easy and Accessible Priority Shopify support - available whenever you need it throughout the month.

  • If you don’t have the know how - to make small tweaks and improvements that can help increase sales.

  • Shopify tasks done for you- spend less time updating your site and more time working on your business.

  
  

• • If you’ve used up your support hours we can provide a quote for other tasks at our standard ad-hoc hourly rate, or you can simply top up your support hours by purchasing another support package and keep your reduced rate.

  • Expires if not used within 30 days of plan start date

  • A custom quote can be provided for any tasks we deem out of scope of a support plan - i.e. Advanced theme customisation.