Consumers don’t simply trust advertisements, they also check user ratings and product reviews more than anything else.
In general, product reviews are the customers’ feedback about the product or service that they received from a business. These reviews are effective social proof that help build trust and reputation for your business. Online stores that get product reviews from their customers get ahead in establishing their brand trust while boosting their sales and online presence at the same time.
Product reviews are important because they:
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boost sales
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increase trust and loyalty towards your brand
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provide customers insights into your product
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are great social proof
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can improve your store’s search engine ranking
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are a great marketing tool for your business
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can help improve customer service and product quality
Some statistical facts on why online store need product reviews:
- 93% of consumers say that online reviews influenced their purchase decisions
- Users reading reviews on a mobile device are 127% more likely to make a purchase than desktop users.
- Publishing reviews produce an average of 18% uplift in sales.
- 88% of consumers trust online reviews as much as personal recommendations.
This Service Includes:
- Installation of preferred product reviews app on your Shopify store admin
- Import up to 100 product reviews via CSV import or from previous product reviews app
- Overall design and placement of chosen review widgets on your storefront and product pages
- Runthrough of initial app setup on both customer and store admin side, with one-time revision
